Terms & Conditions

Privacy Policy

At Menopause Untangled, I respect your privacy and am committed to protecting your personal information.

When you contact me, book a coaching session, sign up for updates, or use this website, I may collect personal information such as your name, email address, telephone number, and any information you choose to provide.

Your information is used only to:

Respond to enquiries
Deliver coaching services and workplace education
Manage bookings and payments
Send information you have requested
Improve the website and services offered

Your personal information will never be sold to third parties. Information may be shared with trusted service providers, such as website hosts, booking systems, or payment providers, where necessary to operate the business.

I take appropriate steps to keep your information secure and only retain it for as long as necessary.

Under UK data protection law, you have the right to access, correct, or request deletion of your personal information.

This website may use cookies and analytics tools to help improve user experience. You can manage cookie settings through your browser.

If you have any questions about how your data is used, please contact:

Menopause Untangled Email: diane@menopauseuntangled.co.uk

You also have the right to make a complaint to the Information Commissioner's Office if you believe your personal information has not been handled appropriately.

Booking and Cancellation Policy

Appointments and training sessions with Menopause Untangled may be booked online, by email, or through direct agreement.

Payment is required in advance unless otherwise agreed.

If you need to cancel or reschedule a one-to-one coaching session, please provide at least 48 hours' notice. Sessions cancelled with less than 48 hours' notice may not be eligible for a refund.

Workplace training and consultancy bookings may be subject to separate agreements detailing fees, cancellation terms, and service requirements.

Menopause Untangled reserves the right to reschedule appointments due to unforeseen circumstances. In such cases, an alternative appointment or full refund will be offered.

Disclaimer

The information provided on this website and through the services of Menopause Untangled is for educational and informational purposes only and is not intended to replace medical advice, diagnosis, or treatment.

Menopause Untangled provides menopause coaching, workplace education, and wellbeing support to help individuals better understand and navigate the menopause transition. Coaching services are designed to offer guidance, information, practical strategies, and support, but do not constitute healthcare, medical treatment, counselling, or psychotherapy.

Any information shared during coaching sessions, workplace training, workshops, presentations, online content, emails, or downloadable resources should not be relied upon as a substitute for advice from a qualified healthcare professional. You should always consult your GP or other appropriate healthcare provider regarding any medical concerns, symptoms, diagnoses, or treatment decisions.

Participation in coaching services is voluntary, and clients remain responsible for their own health, wellbeing, choices, and actions. While every effort is made to provide accurate and up-to-date information, Menopause Untangled cannot guarantee specific outcomes or results.

If you are experiencing a medical emergency, please contact your GP, NHS 111, or emergency services immediately.

By using this website and engaging with any services provided by Menopause Untangled, you acknowledge and accept this disclaimer.